Privacy policy

Privacy Policy

We collect personal information such as:

  • Name

  • Address

  • Email

  • Phone number

This information is used to:

  • Process your order

  • Deliver your artwork

  • Contact you if needed

Your data is protected and will never be sold.

Payments are processed securely via Shopify.

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Payment Information

  • Credit or debit card details

  • Payment confirmation

  • Transaction details

Payments are securely processed through our payment providers and are not stored directly by us.

Account Information

If you create an account, we may collect:

  • Username

  • Password

  • Preferences and settings

Order Information

When you purchase from our store we collect:

  • Products purchased

  • Cart activity

  • Returns or exchanges

  • Order history

Device Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

Usage Information

Information about how you interact with our website such as:

  • Pages viewed

  • Time spent on pages

  • Click behavior

How We Collect Your Information

We collect personal information from several sources:

Directly from You

When you:

  • Place an order

  • Create an account

  • Contact customer support

  • Subscribe to emails

Automatically

Through cookies and similar technologies when you visit our website.

From Service Providers

We work with third-party providers such as:

  • Payment processors

  • Shipping partners

  • Analytics providers

These providers may process personal information on our behalf.

How We Use Your Personal Information

We use personal information for the following purposes:

To Process Orders

  • Process payments

  • Ship products

  • Send order confirmations

  • Handle returns and exchanges

To Improve Our Services

  • Understand customer behavior

  • Improve website functionality

  • Personalize shopping experiences

Marketing and Advertising

We may send promotional emails about:

  • New products

  • Special offers

  • Discounts

You can unsubscribe at any time using the link provided in our emails.

Security and Fraud Prevention

We use your information to:

  • Protect against fraud

  • Secure transactions

  • Verify your identity

Customer Support

We use your information to:

  • Respond to inquiries

  • Provide assistance regarding orders or products.

Sharing Personal Information

We may share your personal information in the following situations:

Service Providers

With trusted partners who help operate our store such as:

  • Payment processing

  • Order fulfillment

  • Shipping services

  • Website analytics

Shopify Platform

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Shopify may process personal information to provide and improve its services. You can learn more here:

https://privacy.shopify.com

Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations

  • Protect our rights

  • Prevent fraud or illegal activities.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

Please review their policies before providing personal information.

Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

We encourage you not to share sensitive information through unsecured channels.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Receive a copy of your personal information

To exercise any of these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

When updates occur, we will revise the “Last updated” date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: Spoonairr@gmail.com
Website: https://spoonair.com/